Despite Covid-19 we recognise that non-covid medical issues need to be dealt with as normal. Sometimes it is important to see patients face-to-face. We have restarted the chronic care program, and are hoping to catch up with all that was postponed during the lockdown. However there are still a few precautions that are necessary as Covid has not completely disappeared in the community, and complacency is a risk.
We have decided not to open up the waiting room as yet. To reduce the risk of contamination we ask that you would stay in your car outside the door until called by a staff member. Unfortunately there is no seating in the hallway. Please telephone us or ring the buzzer to let us know you are there, and then return to your car. PLEASE STAY OFF YOUR MOBILE as you will receive a call shortly afterwards. ￼￼￼
We would ask that all patients entering the surgery wear a face covering, be it a mask or a tight scarf wrapped around your nose and mouth.￼￼ Our staff will be wearing masks also. I am afraid if you do not wear a face covering you WILL be turned away.
Our secretaries will ask you several questions on making your appointment. They will ask about Covid symptoms, recent return from travel abroad, or recent contact with anybody with possible Covid illness. If you answer yes to any of these questions then you will be asked to wait for a doctor to telephone you. Otherwise an appointment will be offered. If you have any cough, sore throat, temperature or illness of any type it is important to let them know so that we can contact you, and plan the safest way to help you.
If you need to be referred for Covid swab testing then we will require your PPS number and also your Eircode for referral. Please have them at hand.
If you are over 16 years then only one person will be asked to enter the surgery unless absolutely necessary.
Please give 48 hours notice where possible if you need repeat prescriptions.
We thank you for your patience and will keep you updated where possible if there are any changes.